11-06-2021
11:31
- last edited on
11-07-2021
14:48
by
LizzyFitbit
11-06-2021
11:31
- last edited on
11-07-2021
14:48
by
LizzyFitbit
I would like to gift my sense to wife. How do I save and reset to factory so I can set it up for my wife.
Moderator Edit: Clarified subject
11-06-2021
13:42
- last edited on
07-13-2024
06:03
by
MarreFitbit
11-06-2021
13:42
- last edited on
07-13-2024
06:03
by
MarreFitbit
Hi, try Settings on the watch => about sense => factory reset.
Remember to remove all Sense Bluetooth entries from your phone and delete it from your Fitbit account.
Author | ch, passion for improvement.
11-06-2021 13:53
11-06-2021 13:53
Hello @pillihp and welcome to the Help forum. Please sync your Sense to your account before you do the factory reset. To remove it from your account, please do the following: tap on your profile picture > Sense > Scroll down to Remove This Sense. You also need to remove it from the list of Bluetooth devices on your phone.
It's been a while since I did a factory reset on a device. I don't know if it takes the device back to the original firmware or not. I hope you are left with your current firmware.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-06-2021 16:39
11-06-2021 16:39
Thanks this help
11-06-2021 16:39
11-06-2021 16:39
Thanks this helped