I have insurance for my sense. How do I use it

[petrabuchanan]

I need to warrantee my sense 

[Odyssey13]

Hi @petrabuchanan  first of all, you work with customer support to see if what you need falls under Fitbit's warranty. After your warranty period with Fitbit is over, the warranty you purchased will take over.  What's going on?

[petrabuchanan]

I purchased a Warranty to be clear and I’ve maintained that warrantee. 
The screen cracked. I seem to be struggling to find a way to contact customer service. I got directed here. 

[Odyssey13]

https://myhelp.fitbit.com/s/support?language=en_US 

chat or phone works best

[petrabuchanan]

I’ll look again. Chat is not an option they are giving me. It pops up with other options then everything fades other than community forum. 

[Odyssey13]

USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[petrabuchanan]

Thank you!!! Somehow I got an incorrect number.