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I purchased a Sense and now it's on sale

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-29-2022 22:34 - last edited on ‎01-30-2022 16:04 by Fitbit Moderator

‎01-29-2022 22:34 - last edited on ‎01-30-2022 16:04 by Fitbit Moderator

Its not fair that the Sense goes on sale 2 days after I buy mine and I cant get my order cancled or refunded. Its sad these componies that are so comfortable riping of the little people! 

 

Moderator Edit: Clarified subject and formatting

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‎01-30-2022 07:07 - edited ‎01-30-2022 07:09

‎01-30-2022 07:07 - edited ‎01-30-2022 07:09

Where did you buy it?

see if you can return it for full refund and then buy one on sale. Hopefully no shipping Charges involved

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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‎01-30-2022 16:21 - last edited on ‎05-13-2024 12:53 by Fitbit Moderator

In response to Clove6060

‎01-30-2022 16:21 - last edited on ‎05-13-2024 12:53 by Fitbit Moderator

@SaulGomez Welcome to the Community Forums.

Thanks for the details provided, and your efforts while trying to cancel your order. We often have sales on our website throughout the year so our members can take advantage of it and acquire a new device. However, I understand your point of view about this happening after purchasing your Sense and I'm sorry for the inconvenience. Because you already have a case created, I forwarded your post to our Support team so they can investigate and see what can be done to help you out. Please keep an open communication with them, they'll get in touch with you soon.

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‎01-30-2022 22:23 - last edited on ‎02-03-2022 13:12 by Fitbit Moderator

In response to LizzyFitbit

‎01-30-2022 22:23 - last edited on ‎02-03-2022 13:12 by Fitbit Moderator

Thanks Lizzy for changing my topic title I appreciate you. Do you own the Fitbit company?

 

Moderator Edit: Formatting

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‎02-03-2022 13:21 - last edited on ‎05-13-2024 12:53 by Fitbit Moderator

In response to SaulGomez

‎02-03-2022 13:21 - last edited on ‎05-13-2024 12:53 by Fitbit Moderator

Hi @SaulGomez. It's good to see you here in the forums.

You're welcome, thanks to you for taking the time to review my post. As mentioned before, please keep an open communication with our team, I'm sure they'll review your details and help you with your concern. You can always chat with us online or give us a call by clicking here to get connected.

Have a good day.

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