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I vote with my feet.. your only true power as a consumer

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Far too long has been spent trying to make sense of this Fitbit Sense. It doesn’t do what Fitbit claims it does. It’s faulty, buggy, and was a huge waist of money. After multiple tries reaching out to Fitbit, discussing problems and functions that simply don’t function, I’m using the only vote I have as a consumer.. my feet. Dusting my hands and walking away. Fitbit is now a ‘never again’ for me. If you want my advice, go with apple. 

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Using word of mouth plus taking your money elsewhere is the strongest action a consumer can take.  I'm with you, Fitbit is dead to me!

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@SunsetRunner  @BonMel   You have every right to vote with your feet.  Just remember to delete your account when you go or Fitbit will count you as a satisfied user.

If you put your Fitbit on your ankle when you ride your spin bike, then you just don’t get it.
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I feel more useful hanging around for a while and possibly warning others, at least for the time being.

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I agree BonMel.. sorry NanaRuns.. looks like we’re staying to warn others not to make this crappy purchase! Since Fitbit doesn’t care about lying to people and all. 

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@SunsetRunner wrote:

Sorry, Karen is it? 

 

Sorry, not sure if you're calling me Karen but I agree with you about voting with your feet regarding Fitbit product purchases.  I gave Fitbit multiple opportunities to do the right thing and Customer Service and product quality has degraded over time.  I dug out my 20+ year old Citizen watch that functions as well today as on day one. Granted it's just a watch but I can get by with that.




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