02-12-2021 00:24
02-12-2021 00:24
When I take my fitbit off to charge etc and go to put it pack on in the morning the steps and calories are showing as being on a wrist.. dosnt really put faith in what it's telling me is the truth when it is on.
02-12-2021 00:50
02-12-2021 00:50
It's normal to get calories recorded in the morning.
As well as tracking calories burned through activity your fitbit also tracks your BMR calories. These are the calories you burn just keeping your body alive (even when asleep). They are calculated from your profile settings for age, height, weight etc so you needn't be wearing your fitbit to get them. What you are seeing includes the total BMR calories burned since midnight.
I would not expect to see any steps though. How many are you seeing? There is an occasional problem where steps do not reset at midnight and in the morning show the previous day's total. Could this be the issue here?
02-12-2021 01:13
02-12-2021 01:13
Hi Steve I get the calorie record while asleep but I'm taking about not even having the device on my wrist it has happened several times I have charged it overnight and in the morning it has calories and steps when it's been sitting beside the bed all night
02-12-2021 01:33
02-12-2021 01:33
As I mentioned, the calories sound normal as your BMR calories are tracked whether you are wearing it or not - they can be calculated just from your profile settings.
It's the steps that concern me as they should not be tracked if you are not wearing it. How many are we talking about? Does the number sound like the previous day's total?
02-12-2021 01:54
02-12-2021 01:54
Once was 300 odd other 2 times have been like 100 and 200 nothing close to daily
02-12-2021 01:58
02-12-2021 01:58
Assuming you took off your fitbit before midnight then I'm afraid to say I can't explain why those steps were tracked. Hopefully someone else will post with a suggestion.
02-12-2021 03:09
02-12-2021 03:09
Yes was taken off well before midnight approx 8pm and put back on approx 4am thank you for responding I tried to get an answer from customer service and never got a reply