03-22-2022 13:18
03-22-2022 13:18
I thought I had an Ionic. I got email from Fitbit about the safety recall so I have started looking at my device to make sure that is what I have. I have noticed that when syncing it reads, "Syncing your Sense". Looking at the ABOUT information on the device it gives a model - FB512. Is this a Sense or an Ionic? ANy other way to tell? Any help?
03-22-2022 13:27
03-22-2022 13:27
@djr1010412 Google searching "FB512" and it comes up as Sense. When you open the Fitbit app, tap your account in the top left corner, and you'll see the device name there as well.
03-22-2022 13:32
03-22-2022 13:32
@djr1010412 Here is a link to all the User Manuals. Yes, it has all of them, but it has images of all of them. The Ionic and Sense look very different from each other. Night and day.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.