Is Fitbit Sense compatible with my Samsung s20+ phone?

[ElsG]

Is the sense compatible with the Samsung s20+? My phone cannot find it while my iPad does find it immediately. I tried several times and gave the app all permissions on my phone but it does not seem to work. Can you help me please?

Els

Moderator edit: subject for clarity

[WilsonFitbit]

Hello @ElsG. Welcome to the community forums! 

Thank you very much for the detailed information. At this time, I'd like to let you know that the Fitbit app is compatible with any mobile device that meets the requirements listed here. 

In addition, take into consideration that if you receive notifications from your phone on your Fitbit device, you'll need to disable the Bluetooth bond between your phone and Fitbit device before using a different phone. For instructions see Why won't my Fitbit device sync?

Hope this helps. 

[ElsG]

Turning off Bluetooth on iPad made it work to connect, I get calls but no messages and no access to calendar. It is a setting in app but my phone is an allowed device. Should I kick out the iPad from that list too?

[ElsG]

I kicked out all other devices only my phone is left over. I checked all settings for the Fitbit and all is allowed but still I get on the watch to enable the calendar in the Fitbit app?

[EdsonFitbit]

Thanks for your response, @ElsG.

I'm glad to hear that you've been able to sync your Fitbit Sense with your Android device.

To resolve difficulties with notifications, we recommend following these troubleshooting steps.

If you have followed our instructions without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Please let us know if you have any questions.