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Is there a new firmware update for the Sense?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-10-2021 07:58 - last edited on ‎09-05-2021 18:40 by Fitbit Moderator

‎05-10-2021 07:58 - last edited on ‎09-05-2021 18:40 by Fitbit Moderator

Since I had the Fitbit sense I received only one firmware update. 

Should we expect a second one anytime soon?

I believe the device has many issues which are unfixed.

 

Moderator Edit: Clarified subject

Best Answer
7 REPLIES 7

‎05-10-2021 11:41

‎05-10-2021 11:41

@SunsetRunner   Fitbit doesn't release firmware updates on a calendar.  Updates are released when ready.  I wear a Versa 3 and the two devices share many issues that need to be addressed.  I would like to see one soon, too.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎05-10-2021 17:03

‎05-10-2021 17:03

How does Fitbit advise you and do you need to plug into a device or will it update via Bluetooth connection?

Best Answer

‎05-11-2021 02:18

In response to Sharz1

‎05-11-2021 02:18

You get a notification inside the App. You can't miss it 

Best Answer

‎05-11-2021 03:28

In response to SunsetRunner

‎05-11-2021 03:28

@Sharz1   Wi-fi is preferred over Bluetooth for a firmware update.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎05-11-2021 16:58

In response to SunsetRunner

‎05-11-2021 16:58

Thankyou

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0 Votes

‎05-11-2021 19:03 - edited ‎05-11-2021 19:04

In response to Sharz1

‎05-11-2021 19:03 - edited ‎05-11-2021 19:04

As @SunsetRunner mentions your app will announce it. 

Also their will be a pinned post on this board. 

It also is usually mentioned in the blog.fitbit.com. 

 

Yes if needed, I've updated through Bluetooth while driving to work. 

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0 Votes

‎05-12-2021 00:27 - edited ‎05-22-2021 13:28

In response to Rich_Laue

‎05-12-2021 00:27 - edited ‎05-22-2021 13:28

When we have a look at the charge 4, 3 updates in about 5 months, unlocking some functions that were reserved to Versa and Sense, unlocking premium features also ... then despite the screen for the Sense , the main differences stays in the ECG for the compatible country.... 

And by then, lots of complain on this community regarding battery drain, measurements not accurate on lots of simple functions, notifications problems where other company manage it very well, and of course no communication and no firmware update for about 5 months !

Sense is suppose to be the premium high end flagship of the brand .... 

Sense seems then abandoned to charge 4 update priority.

Due to this lack of professionalism it will be my LAST Fitbit

Best Answer