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Is there a way to change how many times you enter an incorrect PIN for device lock feature?

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‎10-08-2023 02:02 - last edited on ‎10-08-2023 07:05 by Fitbit Moderator

‎10-08-2023 02:02 - last edited on ‎10-08-2023 07:05 by Fitbit Moderator

Heyo,

I would like to lower the amount of times an incorrect PIN needs to be entered before locking out, however I cannot seem to find this option, nor any guides on how to do this. 10 seems a tad excessive, I would like to lower it to 2-3, like with everything else.

Surely we're not keeping 10 as a hardcoded value... surely... right?

 

 

Moderator Edit: Clarified subject

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‎10-08-2023 07:09

‎10-08-2023 07:09

Hi there, @Ivan667. Thanks for the details provided in your post. I understand that entering the PIN 10 times incorrectly until you can reset it might seem excessive. 

Please note at the moment this is not possible. We rely on feedback like yours to help us develop products and features that we know our community wants to see. The best place to make your voice heard is the Feature Suggestion board  on our community. You can learn more about how Fitbit decides what suggestions get released in our FAQs. Please take a moment to visit and give us your feedback.

To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎10-08-2023 07:09

‎10-08-2023 07:09

Hi there, @Ivan667. Thanks for the details provided in your post. I understand that entering the PIN 10 times incorrectly until you can reset it might seem excessive. 

Please note at the moment this is not possible. We rely on feedback like yours to help us develop products and features that we know our community wants to see. The best place to make your voice heard is the Feature Suggestion board  on our community. You can learn more about how Fitbit decides what suggestions get released in our FAQs. Please take a moment to visit and give us your feedback.

To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes