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Issues with steps counting, floor counting, menstrual health

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My Fitbit sense just arrived yesterday and it was my first night sleeping with it. 
when I was sleeping it registered 128 steps that turned to 154 before I leave the bed. During breakfast I had 215 steps (and I live in a small apartment). I walked 7 steps to my working desk and it recorded 227. I’m working on my computer since then and it now records 232. My husband also had issues with his steps counting. Seems to be very inaccurate.

Yesterday evening I had another clumsy experience. I skipped rope (20 skips) and my Fitbit recorded ~200 steps and 1 floor. 
In addition, the mensural health doesn’t seem to work at all. I click and nothing happens. 
This is my first Fitbit but I don’t believe this is how it is supposed to work, correct? It is frustrating, my husband and I had so many expectations! So I’d appreciate more information from a Fitbit moderator on how/when these issues will be corrected.

 

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