Hi James, before i bought the Fitbit Sense, i check all the info i can through their website and videos, the promotion material did not mention that the ECG feature is not supported in all the countries. And did you know that in the promotion video about the Alexa / Google voice command also is not available in Malaysia as well, also some feature can be activate from Android phone and not iPhone. This is what i found out after doing in-depth research. I only know about the ECG support info only after chatting with the Help Support from Fitbit overseas. And we cannot get local support as the sales person is not that knowledgeable in some usage experience.
Hi Jeffrey, I agreed with you 1,000,000 % on the marketing channels you have mentioned.
Hi Ethanol, i read in a community column somewhere by Fitbit Moderator that in order for them to get an app / feature approved for R&D or submissions, they did to have "Enough" Votes for them to actually do it. So if the ECG app for Malaysia to be approved, they need to have enough votes for Fitbit to take this into their account
Hi Ethanol, I am using Sense, and it should have everything as said. However, the ECG feature in not in the watch itself. If you go into the Fitbit App, under App function, you will not see the ECG app for you to install. For SP02 tracker, you can find it in the App selection and install on to the watch. However, i have been looking all the App in the Fitbit App itself, non of the ECG is available for us to install. Unless change the VPN & the country we live in. Need to change to the country that support the ECG app which i think is pointless and ridiculous and out of mind.
Moderator edit: format
