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Manual Lap Times not viewable in App or online

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I run on an indoor track, on the sense prior to the run I turn off GPS tracking for the run and set laps to "manual count." I start the run and push the lap button on the FitBit after every lap. (Sometimes it doesn't work to well as the stats slide left or right, or the lap takes a few taps to register = frustrating!)

Upon completion of the run I go later online to the FitBit Dashboard, go to Log and then Activities and want to look at my lap times. Nothing there, only the total run time, Heart Rate, Calories Burned, and under Impact shows steps, calories burned, active minutes. How, where can I review my lap times. The FitBit recorded the data. I should be able to review the data, but can't Any solution to view the data? fitbit.png

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@DFB-WC-14-Champ   I'm not surprised at all that the laps don't appear on the web exercise details.  Every current Fitbit is designed to work best with the mobile app.  The web dashboard hasn't been updated to show active zone minutes.  Many of Fitbit's current features like the Health Metrics are only on the mobile details.  That being said, I also do laps on an indoor track.  I have my lap details on the Exercise details on my mobile app.

 

I agree that tapping the screen for the manual lap is very frustrating.  It doesn't always work on the first try.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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@DFB-WC-14-Champ   I'm not surprised at all that the laps don't appear on the web exercise details.  Every current Fitbit is designed to work best with the mobile app.  The web dashboard hasn't been updated to show active zone minutes.  Many of Fitbit's current features like the Health Metrics are only on the mobile details.  That being said, I also do laps on an indoor track.  I have my lap details on the Exercise details on my mobile app.

 

I agree that tapping the screen for the manual lap is very frustrating.  It doesn't always work on the first try.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Thank you @LZeeW - never thought to look on the app at the data. Have gone exploring the app on a recent indoor run and the data is there. Thank you.

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