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Mistake

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‎02-01-2021 12:00

‎02-01-2021 12:00

 

Just upgraded my fitbit ionic with the fitbit sense and the Aria air scales !

Fitbit just not reaching the mark ! I don`t think there is anyone who seems to have tried to set any of their products has 100% success.

Why can`t they supply products that work without so many glitches ????

 

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‎02-02-2021 12:35

‎02-02-2021 12:35

Hi @jinybear. It's good to see you here in the forums.

 

Thanks for sharing your thoughts about the Sense and Aria Air, and I'm sorry for the difficulties experienced with these products. Fitbit strives to improve our products and services based on our members feedback, be sure that yours won't be the exception. To work on this together, may I know what issues you're having with your watch or scale? What troubleshooting steps have you tried? If it's related to the set up process, may I know the model and OS/software version of your phone?

 

I look forward to your response.

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