My Fitbit sense gives me basic sleep every night.I shut it down and restarted.Nothing!

[bettyatthepc8]

My Fitbit Sense won't track my sleep.I get a basic sleep pattern every night.I have turned it off and restarted.Now what?

[LZeeW]

@bettyatthepc8   When you tap on a sleep record in the app, you should see a box below the sleep patterns that says, "Why did I get simplified sleep details?"  There is an image in this Help article.  Is there a reason given?

I can see from your profile that you a long time Fitbit user.  Is your Sense new?  Has it always been this way?  Or did you get sleep stages before and now it is patterns?

More details might help.  Otherwise, the only advice is basic troubleshooting advice.

[bettyatthepc8]

My Sense is only two weeks old.The first two nights it tracked my sleep and now it won't I have shut it down and turned back on.I don't know what else to do.