My Sense isn't recording SpO2 at all suddenly, and almost never records my sleep accurately.

[moonbeam95]

I am so frustrated with my Sense. It doesn't consistently record the most important info for me>>sleep and SpO2. I sync it manually sometimes, when it doesn't do so automatically. 

I don't think it's the band because the device worked fine for the first week or so. Xmas gift. At the point of trying to return it! Would rather have it work!

[Guy_]

Just to be sure, although you get your sleep data almost immediately, the Estimated Oxygen Variation information takes a bit of calculating so may come sometime later, once the information is downloaded, possibly at a later sync.

[Rich_Laue]

Do you ever get simple sleep ando sleep score? 

[moonbeam95]

Yes!!! The first week or so was good. Now it rarely records more than 1 - 2 hours of sleep

[Guy_ · Accepted solution]

Just to be sure, have you restarted the watch since it started misbehaving?

On the watch

Swipe left

Click settings

Scroll to the bottom

Click shutdown and Yes

It may restore it to normal.

[moonbeam95]

Thanks. No change so far.

[Guy_]

Hopefully tonight you will get more than 3 hours sleep which in turn will make the SpO2 give a reading in Health Metrics [premium], as it only works at night in the Fitbit app.

If you use the clock face it may take a while [about an hour] to show during the day.