My Sense stopped working

[BradleeSargent]

My fitbit died two weeks ago. I contacted customer service and they sent me a new charging cable which didn't resolve the issue.  The strange thing is that I had been around the block before with fitbit customer service in the past with this same issue.  Instead of offering me a free charger cable which would have solved the problem I had a choice to either recieve an refurbished model, which I had two times and it didn't fix the problem of the fact that the battery drained after a day.  So I went ahead and purchased a new model with charger cable which then charged my previous fitbit and the new one.  Oh how I wish I hadn't purchased the new fitbit that's now dead.  I wish I had waited to buy a new sense 2, which is what I want to do moving forward, but right now, I had an old but working fitbit and a new one under warranty that is now as dead as a doornail.  If they are going to try and address the issue of the new one that's dead, the only option that makes any sense to me is to replace it with a sense 2 since I already have an existing sense from before that works okay even if I have to charge it every other day.

Moderator Edit: Clarified subject

[Julia_G]

I would call Customer Support, explain to them your preference and see what they say.  They may give you a discount on a new Sense 2 instead of a replacement Sense.  The worst they can say is “no”!