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My fitbit sense wont charge due to 'low operating temperature'.

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‎05-18-2022 07:04

‎05-18-2022 07:04

My fitbit sense wont charge due to 'low operating temperature'.  It asks to 'warm' up my fitbit.  How is this done? 

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2 REPLIES 2

‎05-18-2022 10:05

‎05-18-2022 10:05

Hi @readaway3  first time I've read this on the forums, so I've asked a Fitbit Moderator to stop by to address it. Page 76 of the user manual does list the operating and charging temperatures for the Sense - click to read.

Stepping in the U.S.A. since September 2013. Android 14

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‎05-18-2022 19:23

In response to Odyssey13

‎05-18-2022 19:23

@Odyssey13 , Thank you for your help and sharing the link.

 

@readaway3 , A warm welcome to the Community! Thank you for describing the message you got. 

 

The operating temperatures for the Sense are between 14° to 113° F.

The charging temperatures for the Sense are from 32° to 95° F

 

If you are in a colder place, just try to wear the Sense or put it on a pocket on your jacket, so that it warm a bit up, so that it charges or start working. Your body temperature should help to warm the device. 

 

Hope this helps

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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