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My sense watch shows no messages

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‎08-09-2022 04:01

‎08-09-2022 04:01

My sense does not receive any text messages. Have already tried all all options like reset, restart etc I need help.

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‎08-09-2022 04:55 - last edited on ‎08-08-2024 11:46 by Fitbit Moderator

‎08-09-2022 04:55 - last edited on ‎08-08-2024 11:46 by Fitbit Moderator

Hi @Indimissi - if your watch was working then this is due a bug in the latest Fitbit App version. Have a look in the forums at others with the same problem.

One possible cure that may have worked for some is https://community.fitbit.com/t5/Sense/Notifications-are-not-coming-through-my-Sense/m-p/5207733#M561...

Author | ch, passion for improvement.

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‎08-09-2022 06:07

In response to Guy_

‎08-09-2022 06:07

I just bought last week and it just never worked from the beginning itself. I had earlier Versa 2 and with it there was no problem.

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‎08-09-2022 06:10 - last edited on ‎08-08-2024 11:46 by Fitbit Moderator

In response to Indimissi

‎08-09-2022 06:10 - last edited on ‎08-08-2024 11:46 by Fitbit Moderator

@Indimissi-  it may be a setup problem if it is new but it falls at a bad time when it can equally be the App and your settings are correct.

To be sure chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

Author | ch, passion for improvement.

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