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Need help with sense charger

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‎08-10-2022 07:50

‎08-10-2022 07:50

One of the pins on the charger is recessed and I can't get it to work.  I reached out to fitbit via chat but I got disconnected as they were not able to see my responses even though I was responding to them.  Now chat is not working at all.  I tried calling but gave up after being on hold for a long time.  Is there any other way to get help?

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‎08-10-2022 08:15

‎08-10-2022 08:15

If you use Twitter, you can contact them @FITBITSUPPORT    Support 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎08-10-2022 08:18

In response to LZeeW

‎08-10-2022 08:18

Thanks! 🙂  

 

I kept on trying and finally got through.

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