New Dashboard Feedback

[mmarleneg]

The new dashboard is horrible! Anyone having problems with the new layout?

Moderator Edit: Clarified subject.

[Scott337]

I am not having any major issues with the new app. There are some things I like about it and some things I don't. It seems like folks from Google had a hand in the new app, it has a Google-esque look & feel to it. Seems like FitBit is trying to attract a younger crowd with the new app.

[terrimason1]

Yes. I had to delete most everything off the home screen just to get the things I want most to show up near the top. The grouping messed it all up.  And why did they remove stairs and heart info from the top?  Of course the battery percentage was something I checked often and now it's just gone.  Things take up more space and the ugly color with no options simply does NOT bring positive energy into the day.  Nothing about it encourages anything for health and wellness.  They really should give us the option to NOT upgrade. This made me realize we are all held hostage to their choices, not ours.  At least let us choose to upgrade or not. 

[Scott337]

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@terrimason1 wrote:

Yes. I had to delete most everything off the home screen just to get the things I want most to show up near the top. The grouping messed it all up.  And why did they remove stairs and heart info from the top?  Of course the battery percentage was something I checked often and now it's just gone.  Things take up more space and the ugly color with no options simply does NOT bring positive energy into the day.  Nothing about it encourages anything for health and wellness.  They really should give us the option to NOT upgrade. This made me realize we are all held hostage to their choices, not ours.  At least let us choose to upgrade or not. 

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Just a FYI, you can set your Play Store or App Store to not auto-update apps and then you decide which apps to update after reading about the new app. By default most phones will just auto-update apps as soon as the new version hits the associated app/play store.

[mmarleneg]

Hi,
I agree with you 100%

We should have a choice

Regards, Marlene

[mmarleneg]

They should ask our opinion. I’m replacing the Fitbit sense with something else 

[mmarleneg]

Yes, we are held hostage to FITBIT technical support updates and choices.  Nothing about the new upgrade is good or useful. The new colors are horrible and it does not motivate me at all.  I'm very disapointed with FITBIT

[LALFB]

Thanks for the information... I do miss the stairs metric too. I live in a
2 story house and want the stairs counted...

[Scott337 · Accepted solution]

I definitely understand the frustration with the new app, I am not crazy about it either. But we never have choices in app updates from anyone. That's not how smartphone apps work. The app developer makes an app update we wither install the update on our phones or we don't. Facebook, Instagram, YouTube, etc., etc don't ask users what kind of update they want, and they don't offer a choice to revert back. You can't just revert a smartphone app back to a previous version. Use the feedback / contact developer option in the Play Store or App Store and voice your concerns. Leave feedback for the app in the applicable app store on your phone & voice your concerns. I read a lot of tech news and have seen several tech articles from reputable sources that have written articles about user frustration and displeasure with the new FitBit app, based on this forum and Play Store (or App Store) comments and reviews.