help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New Fitbit Sense User ,but it wont sync with my new cell upgrade

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-19-2021 17:31

‎02-19-2021 17:31

My husband bought me a Sense so that I can keep an eye on heart afib problems,so I desperately need this Sense to sync with my cell, which is a Galaxy A71.Can you guys please add these phones to your list of compatible cell phones? I must have the sense for my health,and I had to do an upgrade on my phone,didn't have a choice. Had no idea that this would not work,since it worked great with my Galaxy S7edge

Best Answer
0 Votes
1 REPLY 1

‎02-19-2021 21:23 - edited ‎02-19-2021 21:24

‎02-19-2021 21:23 - edited ‎02-19-2021 21:24

Did you perform this procedure on your new phone?

In the phone Fitbit App

Click on profile photo [top left]

Click on  + Set up a Device

Follow the installation instructions

Author | ch, passion for improvement.

Best Answer
0 Votes