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New Fitbit sense watch battery only lasts two days?

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‎12-04-2021 16:49

‎12-04-2021 16:49

I just recently purchased my new Fitbit Sense watch a day before Black Friday at a Best Buy. It lasted a full four days which was great since my last watch lasted less than a day for battery power. Then I charged it when it had reached only 40% power. Since then my battery is draining quickly and lasting about two days. I looked up how long you should wait before charging and saw that it should go below 20% so I have been doing as instructed but it still only last two days. I have removed any watch face that might be affecting battery power as well as turning off anything that might drain the power as well. Still doesn’t work. What am I doing wrong? I was told the battery shouldn’t be draining that fast as a result of me  charging it too soon so what’s going on? Can someone help me before I run out of time to return it for a new watch?

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4 REPLIES 4

‎12-04-2021 18:06

‎12-04-2021 18:06

Please advise what you turned off that might be draining the battery. 

2 reports that drain the battery excessively are

snore reports and readiness report. 

Have you looked at this as well?


https://help.fitbit.com/articles/en_US/Help_article/2004.htm

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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‎12-05-2021 11:31

‎12-05-2021 11:31

Plus unselect the items on the first part of the screen. Brightness/Do not disturb/Screen Wake always on...notifications etc.

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‎12-05-2021 14:23

In response to Clove6060

‎12-05-2021 14:23

So I found the other thread about people having battery problems with their sense watches too and one person talked about turning off the Bluetooth. I did this earlier and it seems to have fixed the problem. However this clearly seems to be a problem that is not being fixed. I found people reporting this as a problem clear back to January of 2021. Please try to find a fix for this problem because it’s not ok. Also I have not turned any of those things off in my watch because they are the reasons why I bought this watch. If I turn everything off then what was the point in me buying a “smartwatch”?. I deleted all watch faces save one that came with the watch and deleted a watch face that I downloaded for the blood oxygen thing. 

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‎12-09-2021 01:05

In response to Clove6060

‎12-09-2021 01:05

So I thought I had solved my problem but it seems to be back to draining power again. Last night I charged my watch to 100% and woke up this morning to it having drained 20%. Please somebody help me with this problem!

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