New Fitbit sense will not track my sleep (no sleep score +)

[katiea87]

My Fitbit Sense is new. It is NOT giving me the details of my sleep tracking. It does give me the time I start sleep and end. But not the details. Why is this? My battery is full. I sleep about 6 hours a night. My fitbit is on my non dominate hand (left hand), 2 fingers from my wrist. I do sleep mostly on my left side. I had a Fitbit versa prior to the sense and it tracked fine. Please help!!!

[ATCraig]

I'm having the same issue. It must be an update issue.

[ec67]

My sense is 3 wks old and stopped tracking sleep stats couple days ago.  I read on another post that it may be related to a recent update.  Frustrating!

[katiea87]

I do hope they are planning an update sooner than later on here!!!