New Sense User, not new FitBit User.

[TimGrayson]

I have noticed from multiple sources that Sense users experienced discomfort and rash from the included band. I have also had this happen but why is it still included? It should be updated and the solution should not be that I had to spend more money because it's a common issue.

[Jdsenter]

Tim, everyone's skin is different, I have used the Ionic and Sense, with the original bands and have had no reaction, but as everyone is different, your milage may vary...

I also have the sport band black/white which I alternate, but never had issues with it as well. But some people are just more skin sensitive than others, no matter what is done someone is always going to be sensitive to wearing a watch for long periods. I only take my watch off to charge, once charged, I put it back on. But again everyone is different. 

[Gr4ndp4]

Hi, @TimGrayson, welcome to the community, you may find this article useful Fitbit Wear & Care, it's not a common issue but is taken seriously.

I hope this helps.

Cheers

[TimGrayson]

I had the Ionic also (it was replaced under the recall). This is posted
everywhere and seems to be more common than FitBit accepts, much like the
Ionic issues.

[JuanFitbit]

@Gr4ndp4 @Jdsenter , Nice to have you around. Thank you for your input and comments. 

@TimGrayson , A warm welcome to the Community! Thank you for your feedback and comments. 

If you're experiencing any discomfort while wearing your Fitbit device, it’s very important to review our product & safety information and follow our wear and care tips. Most customers are able to wear their device without discomfort when following the wear and care tips.

Otherwise, give our team a call or chat with them. They'll be more than glad to have a closer look at your case. 

I'm going to close the thread as the feedback is taken and forwarded. 

See you all around