New band arrived, with no fastner

[Kris408]

Hey,

I ordered a Sense prior to Christmas, and two new bands with it. The grey/mint and frost white/lunar.

But the frost white/lunar has come without a fastner on it????!!! But the grey was has.

Can fitbit send a new fastner for this band to me? As it didn't arrive with it and for the price you pay for a real band, not a knock off, I would expect all items to be with it!

I've got a picture to show it and my order number 

Kris

[TommyIzzo]

@Kris408 This is a community forum for users. Try chat support? Best you can hope for here is a moderator would have support email you. More waiting. Just do chat. 

[Rich_Laue]

@Kris408 Tap your photo found in the top right of any community page, then tap Contact Support

[Kris408]

Thanks for the help, I will do contact support