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New sense not connecting to Bluetooth.

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‎02-17-2022 10:45

‎02-17-2022 10:45

I received my new sense directly from Fitbit not from any other online shopping website on 2-10-22 after ordering it on the 7th. Everything was great, I loved it, yesterday at 10:10 am it stopped syncing. After digging into common problems I realized it was not connecting to my phone at all even though the app was still communicating with the device itself. I have force stopped the app, uninstalled and reinstalled, reboot my phone and the sense, turned Bluetooth off and back on, deleted all previously connected devices and I am still having absolutely no luck getting the sense to reconnect to my phone. I'm not seeing any other option here. Has anyone found a sure fire way to reconnect?

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‎02-17-2022 12:26

‎02-17-2022 12:26

Did you try factory resetting the Sense?

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