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No Internet connection on Wifi

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‎09-25-2020 11:40

‎09-25-2020 11:40

On my Android phone, when it's connected to Wifi access to Clock Faces and Apps gives me an error about connecting to the Internet. On cellular, it works fine. Support tells me this is expected behavior and Clock Faces will be available in a future update. I'm new to Fitbit so don't know if this is a standard way of doing things.
Am I possibly doing something wrong?

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1 REPLY 1

‎09-27-2020 06:55

‎09-27-2020 06:55

If anyone stumbles on this post in the future, I found the problem. I have a network DNS-based ad blocker that is blocking the Internet functions of the Clock Faces and Apps pages. I'm not sure exactly why Fitibit needs those domains to work or what kind of tracking they're trying to do. At least I now know what's being blocked.

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