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No Sense sleep data or health metric data this morning

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‎11-11-2023 03:32 - last edited on ‎11-17-2023 06:08 by Fitbit Moderator

‎11-11-2023 03:32 - last edited on ‎11-17-2023 06:08 by Fitbit Moderator

No sleep data or health metric data this morning 

 

Moderator edit: updated subject for clarity. 

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3 REPLIES 3

‎11-11-2023 10:38

‎11-11-2023 10:38

factory reset under settings on watch

 

Best Answer

‎11-12-2023 10:48

‎11-12-2023 10:48

Hi @SuePerrett - the new Fitbit App has problems syncing which a phone and watch restart often helps, but as some data is calculated it may take time to arrive, even after a sync. Try a sync later.

Author | ch, passion for improvement.

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‎11-13-2023 05:11 - edited ‎11-13-2023 05:11

In response to Guy_

‎11-13-2023 05:11 - edited ‎11-13-2023 05:11

I had the same problem this morning. I tried to sync the app and show data. All I got was a quick progress line at the top. I ended up turning off my phone and then turned it back on. The app told me Bluetooth not connected. I checked the devices and sense was not connected. I connected and synced the app. It worked.  

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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