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No update ever showed up

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‎02-08-2025 01:05

‎02-08-2025 01:05

Fitbit sense here, got the email...yet Fitbit app never notified of update. I'm still on FW version 44.128.6.17

There is no way to force the update?

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‎02-08-2025 02:49 - edited ‎02-08-2025 02:50

‎02-08-2025 02:49 - edited ‎02-08-2025 02:50

Hi @Iridule - it may take a while for an update to reach everyone, and if the watch is working reasonably well there is nothing special to do, other than ensuring it sinks properly.

Please look at other posts about the update as there are issues with it.

 

Author | ch, passion for improvement.

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‎02-08-2025 05:11

‎02-08-2025 05:11

Hello @Iridule and welcome to the Community.  Please see this article for complete details.  Sense and Versa 3 Battery Performance Program  The article suggests that it might take a month to get to all affected users.

I also want to point out that this is not an optional firmware update once you get your update notice in your Fitbit app.  This is a safety issue and your Sense will experience a factory rest if you don't install the update.  Please stop using your Sense immediately if it gets hot while charging or feels warm while you are wearing it.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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