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Not tracking steps and only partial walk distance

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  • My sense is having issues tracking steps yet again but this time it's tracking my route and time taken correctly buy hardly any steps and only a smidge of the distance. I tried contacting Fitbit support a few months ago and they said my only option was to revert back to the strap that constantly gave me painful blisters on my wrist. Has anyone got any solutions that actually work or should I just give up and buy and Apple watch?
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