Notifications with Fitbit Sense

[Robervail]

Hi 

I had a versa 2 before and just got the new Sense. Before with notification I was to receive some from the Air Canada apps but now in the notification page I don’t see the Air Canada apps to activate it. Do I need to do something to make appear there?

thansk 

Bob

[eezeepee]

Are you on iPhone or Android?

[Robervail]

It’s a iPhone 12

[eezeepee]

Hmm that's interesting. Do you still have your Versa 2 listed in the FitBit app? Because your saying when you go to app notifications for the Versa 2 you see the Air Canada app but when you do the same for the Sense, it's not.

Could be a long shot but maybe uninstalling and reinstalling the Air Canada app might make it show up. 

[Robervail]

No the versa 2 have been erase, I just erase the AC app and reinstall it. In the Fitbit setup AC not showing I’ll give it some time hopefully will show up but I’m not optimist 

Bob 

[eezeepee]

Just to test I installed Air Canada, didn't even open it, and it shows up for me on my Google Pixel 6 Pro. So it must be an iOS or Fitbit app issue.

[Robervail]

I just read I need to get notifications from the apps to get it to show in Fitbit and I haven’t had any lately from AC I’ll wait a bit and see how it goes. 

Bob