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Phone synced but kept showing "download app to start"

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‎12-28-2020 07:38 - last edited on ‎11-25-2024 10:47 by Fitbit Moderator

‎12-28-2020 07:38 - last edited on ‎11-25-2024 10:47 by Fitbit Moderator

Tried restarting the watch and reinstalling the app, neither worked. 

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‎12-28-2020 10:46

‎12-28-2020 10:46

I am having the same issue with no luck from customer service. They told me they would get back to me asap through email. Since it won't sync i'm not getting my texts or calls either

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