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Previous day's steps tracked by Sense were changed to less

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‎04-09-2021 13:31 - last edited on ‎04-10-2021 07:23 by Fitbit Moderator

‎04-09-2021 13:31 - last edited on ‎04-10-2021 07:23 by Fitbit Moderator

I had over 4500 steps yesterday but today it was changed to 3800. My today's steps were showing over 2000 and now it is 17xx. Does anyone know what would cause this to change?

 

 

Moderator edit: subject for clarity

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‎04-10-2021 07:32

‎04-10-2021 07:32

Hello @Sherj. Welcome to the community forums! Thank you for the information!

 

This is very odd and thanks for bringing this to our attention. I would recommend performing a restart to your Sense and then please keep an eye on the behavior. Also, make sure that it is syncing properly to your Fitbit account. 

 

If you experience any syncing difficulty, please follow these steps: Why won't my Fitbit device sync?. 

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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