Readiness Scores

[MeemaB]

Hi there,

I have had my fitbit sense for over a year and I'm not getting my skin temperature or readiness scores daily. It worked a couple times now not at all. I've uninstalled, reinstalled.  I've cleared cache and data. I've forcestopped. I've restarted my phone.I've done everything I'm supposed to do. I've consented, I've unconsented..I'm also a premium subscriber.  I'm paying for this to work. I will have to quit subscription if can't get it fixed. Do you have any MORE suggestions other then what I've already done?

[Gr4ndp4 · Accepted solution]

Hi, @MeemaB welcome to the community, may I draw your attention to this What’s my daily readiness score in the Fitbit app? You will see you must wear your device for at least 14 hours for 4 days before it populates data. You do need to wear it at night (I only take mine off to charge or change wrists when swimming)

I hope this helps but if you are still stuck please post here again.

Cheers

[MeemaB]

Yes..I wear it all day and all night since Christmas 2021 except to charge when I jump in the shower for 20 minutes. Still not reading 😒 

[Gr4ndp4]

Hi, @MeemaB, thanks for the update, I wonder if this is a syncing issue. You do not mention the make and model of your mobile phone. Fitbit Supported Devices explains some of the issues with some phones. You should check your Phone app tray to make sure any battery-saving function on your phone is disabled for the Fitbit app, some phones treat the app as non-essential and close it down where we need the app to run constantly in the background.

Let us know how you get on.

Cheers

[MeemaB]

Ok. I figured it out how to get readiness and temp score to work!

If you have an android..

Go to setting>apps

Go to fitbit >mobile data

Turn on>allow background data usage AND allow while data saver on

THEN go to battery and set to unrestricted. 

This fixed mine hope it helps!

[SunsetRunner]

I'm wearing it 24/7 no joy 

[SunsetRunner]

I'm wearing mine 24/7 no joy