Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Receiving email notifications on Sense despite email notifications being disabled in Fitbit app

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hi there.

 

Has anyone else found that they are receiving email notifications on their Sense despite email notifications being disabled in the Fitbit app. Or receiving any other category notifications when that category has been disabled?

 

Happening specifically with Outlook on android. I did previously have email notifications ticked but the behaviour has persisted for a number of days since I disabled these notifications. Have tried disabling all and re-enabling selected notifications - no change in behaviour. 

 

Would be interested to know if anyone else has experienced this.

 

Thank you.

 

Best Answer
0 Votes
5 REPLIES 5

Try uninstalling the app, rebooting the phone and reinstalling it.

Best Answer

Hi there. Did all that. No difference. I've done some more testing and have found that if outlook is selected as the app for calendar notifications then email notifications from the app (apparently I can't identify it by name in the post) are received.

 

I suspect this might be a bug. Has anyone else found the same?

Best Answer

I just set up my new Sense and have the same issue (Outl00k email notifications on Android still appearing on my Sense despite being disabled).  Did you ever find a resolution?

Best Answer
0 Votes

Afraid not. Basically just receiving notifications from a different email client (Gmail) for some of my other email accounts and accepting that I have to receive notifications for the email accounts for which I use outlook via phone, i.e. the old fashioned way 😀.  

Best Answer
0 Votes
Thanks for getting back to me. I realized I get ~100 work/spam emails per
day and disabled Outl00k email notification on my phone, which in turn,
stopped them on the Sense... Now I just get work calendar notifications
and personal email. I hesitate to call it a workaround when it's something
I probably just should have done from the start.

regards,

/Ed
Best Answer
0 Votes