12-08-2021 11:39
12-08-2021 11:39
Hello,
I just got a new watch, the Sense, about a month ago. I’ve noticed lately, when I take off my watch and put it on the table, it’s still calculating a heart rate. I checked last Saturday and Sunday (during the times I had it off) and it looks like I was running for hours. Is this watch defective?
12-13-2021 07:32
12-13-2021 07:32
Hi, @SacramentoKaren, welcome to the community, I've noticed this too from time to time. My theory is that the sensor on the back of the "Sense" detects the LED reflected from the surface I've placed it on. I suggest you place it face down when you take it off, the green LED will stop flashing quite quickly. You should try to wear the "Sense" 24/7 to get the best feedback, I realise some people must take their Fitbit off for work but try to wear it as much as possible.
I hope this helps.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
12-13-2021 11:31
12-13-2021 11:31
We have noticed same thing. Putting it face down solves the issue.
12-14-2021 22:31
12-14-2021 22:31
I’ll try it out. I usually wear most of the day and take it off while taking a shower.