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Screen came off from Sense

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‎07-25-2023 15:17 - last edited on ‎07-27-2023 09:58 by Fitbit Moderator

‎07-25-2023 15:17 - last edited on ‎07-27-2023 09:58 by Fitbit Moderator

Has anyone ever had their face come off their watch

Moderator Edit: Clarified subject

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2 REPLIES 2

‎07-25-2023 16:17 - edited ‎07-25-2023 16:28

‎07-25-2023 16:17 - edited ‎07-25-2023 16:28

It’s been reported. Do a search and you’ll see some posts with outcomes.  Good luck with your issue. Hope you get it resolved to your satisfaction 

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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‎07-27-2023 10:01

In response to Clove6060

‎07-27-2023 10:01

Hi there, @Alsqueaks2000. @Clove6060 Thanks for sharing your insights.

@Alsqueaks2000 Thanks for bringing this to our attention. I went ahead to check your details and it seems you already got in touch with our Support team. Because they have access to your case, I'd recommend keeping an open communication with them in order to receive more information about this situation.

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