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Securing display screens properly - Sense

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‎12-15-2022 13:08 - last edited on ‎12-27-2022 12:57 by Fitbit Moderator

‎12-15-2022 13:08 - last edited on ‎12-27-2022 12:57 by Fitbit Moderator

I would recommend that you secure the screens properly using better adhesives or change the design. I have not had my Sense for less than 18 months and the screen popped out. To add to the agony, I bought this device as my Ionic had the same problem. It looks like a lot of the Fitbit products have the same problem. The screens come off easily.

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‎12-19-2022 23:58 - last edited on ‎07-09-2024 07:57 by Fitbit Moderator

‎12-19-2022 23:58 - last edited on ‎07-09-2024 07:57 by Fitbit Moderator

Hi @Karthik29 - in the case you live in a country with a 2 year warranty period you can get it replaced under warranty where you bought it.

If that is a problem it is possible to chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

Author | ch, passion for improvement.

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