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Sense Controls won't stay connected to my phone's Bluetooth

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‎08-31-2021 14:02 - last edited on ‎08-31-2021 16:58 by Fitbit Moderator

‎08-31-2021 14:02 - last edited on ‎08-31-2021 16:58 by Fitbit Moderator

Sense controls aren't staying connected to Bluetooth. Watch doesn't come up with phone calls, or messages. I am so sick of it. The inky time it vibrates is for the alarm in the morning that's it. I have turned it off and turned off Bluetooth started it back up again. Even replaced fitbit app. Nothing is working. Help please. 

 

Moderator Edit: Clarified subject

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‎08-31-2021 17:01

‎08-31-2021 17:01

Hi there, @Pegasus999. Welcome to the Community Forums. We‘re taking your comments and sentiments in regards to our products and services into consideration.

 

Please note that Sense Controls might be listed as “Not Connected” in the list of Bluetooth devices on your phone. When you receive a phone call, the controls automatically reconnect. This feature requires more frequent charging. For more information, see How do I take on-wrist phone calls with my Fitbit smartwatch? 

 

Hope this clarifies your inquiry. 

Maria | Community Moderator, Fitbit


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‎08-31-2021 17:03

In response to MarreFitbit

‎08-31-2021 17:03

Hi no that didn't make a difference. I realised my settings on the watch was do not disturb. 

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