Sense Display Auto Brightness issues

[Guy_]

Does anyone find the Sense display Brightness auto adjustment a problem?

It doesn't matter which setting is used, the watch adapts to ambient light which generally works ok in the middle range.

However in bright sun light it's too dark, even on Max, and in dark conditions or at night it's way too bright, even on Dim and sleep mode.

There doesn't appear to be an option to calibrate the auto adjustment range or speed or limits?

Unlike the original Versa which has 4 modes, [Dim, Normal, Max]  all work well, and Auto goes from Dim to Max appropriately, the Sense only has the 3 modes which are all Auto and none work really well.

As a result the Sense Dim isn't as Dim as a Versa or Max as Max as a Versa because the Sense auto adjustment reacts partially and slowly, and won't allow full Dim or Max.

In short there is no means of varying the reactivity and range to match the excellent adjustment on the Versa.

[EdsonFitbit]

It's great to see you in the Fitbit Community, @Guy_.

Thank you for the information provided.

I would recommend restarting your Fitbit Sense by following these instructions.

Whether you continue experiencing difficulties with the brightness, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

If you have any question, please let us know.