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Sense Display Has Moving Lines

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‎04-26-2022 19:41

‎04-26-2022 19:41

I have a Samsung S22 Ultra phone with a new Sense. I have a video of the screen but for some reason I can't attach it. I just got my Fitbit yesterday and today the lines appeared in the display no matter what is on it. They move around and a reset, and restart did not help. I suppose I should return it. I'm not pleased, it's not like the Sense is brand new. 

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‎04-26-2022 20:10 - last edited on ‎07-10-2024 13:23 by Fitbit Moderator

‎04-26-2022 20:10 - last edited on ‎07-10-2024 13:23 by Fitbit Moderator

Hi @Capriciouspoet  - it shouldn't do that, get a refund or a new one.

You can try a factory reset from the watch Settings About menu. Wait at least a minute before restarting.

If the first screen is also a problem then it is faulty.

Author | ch, passion for improvement.

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‎04-28-2022 08:37

In response to Guy_

‎04-28-2022 08:37

Thanks I will.

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