Sense - When is going to be compatible with the Galaxy A20?

[Elissanp]

I just upgraded from the Versa to the Sense thinking it would be better since the battery life on my Versa totally crapped out....only to find that my phone, a Galaxy A20, is not compatible with the Sense YET.   WHEN do you see that compatiblility happening?   It's not like it's the most uptodate phone, you've had a couple of years to add it.   You want us to get your most uptodate trackers, but you can't even have them compatible with a 2 year old phone?   If I can't sync it to my phone this will be my last Fitbit and I've had various ones since 2012.   I'd hate to move to another brand, but I am getting more disillusioned by Fitbit over the last couple that I've had.

[Marrrmaduke]

@Elissanp if device is not on the compatible devices list, it doesn't necessarily mean it won't work. It means it hasn't been tested by Fitbit yet. As you can imagine with Android market so fragmented and gazillion of different phone models, it's hard to test all. Is your watch experiencing problems? Does it sync, receives notifications etc? Especially that your Versa works ...

[Elissanp]

It syncs, but as for anything to do with messages, calls, etc, there is nothing.  Being able to call up the app, make changes to things like clock faces and then syncing is about the extent of it.

[Marrrmaduke]

@Elissanp so basically everything works but notifications? There's no notifications at all or for example message body is missing? Are the notifications enabled in the Fitbit app? Are the notifications for other apps enabled?