04-22-2022
08:49
- last edited on
04-24-2022
16:43
by
LizzyFitbit
04-22-2022
08:49
- last edited on
04-24-2022
16:43
by
LizzyFitbit
My battery is running down in less than 24 hours. I charge it in the morning and it goes dead during the night. I have only had it for almost 3 weeks. I upgraded from versa 2 for the battery and now regretting it
Moderator Edit: Clarified subject
04-23-2022 04:05
04-23-2022 04:05
Hi @Deandle - to check your watch is not faulty consult the options to remove to see if the battery lasts longer How to resolve the Major issues causing short battery life.
If after removing all the features, some of which you may not need anyway, the battery doesn't last probably best to contact Fitbit Support directly. They may be able to help you.
Also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.
If it is still under warranty, 1 or 2 years depending on country law, and found faulty it may be better to take it to the shop for a new replacement, rather than accepting a refurbished replacement from Fitbit and dealing with sometimes drawn out return and shipping issues that may occur.
Author | ch, passion for improvement.