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Sense battery is draining after 2 days

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‎03-14-2022 03:18 - last edited on ‎03-15-2022 11:37 by Fitbit Moderator

‎03-14-2022 03:18 - last edited on ‎03-15-2022 11:37 by Fitbit Moderator

My fitbit sense was charged 2 days ago to 100% and I'm already at 7. I use an android device and I'm just trying to figure out why. This isn't the first fitbit to do this either for me.

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎03-14-2022 03:50

‎03-14-2022 03:50

Check you alway on display or anything thing that is running

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‎03-14-2022 05:52

‎03-14-2022 05:52

@Koreagurl Welcome to the Fitbit community.

What are your settings? I can get 4 whole days with these settings:
Brightness dim, screen wake motion and button, always-on display off, snore & noise detection off, SpO2 on.

The biggest battery drainers, especially overnight, are the snore & noise detection and SpO2, but more so the snore & noise. With it on, I lose around 20% over 7 hours of sleep. With that option off, I only lose around 6-8% over 7 hours of sleep. I had it on for over a week and I don't snore and noise is minimal so it wasn't worth the drain. If I turned off SpO2 I would definitely get 5-6 days. I keep that on because it's part of the health metrics.

Also, keep in mind most battery claims for devices are in ideal conditions and are more of a maximum battery life rather than an average.

FYI: The search at the top of the community is very good and useful.

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‎03-14-2022 11:34

‎03-14-2022 11:34

This has been a recent development for me. Before I was only charging every four or five days now it's every two?? I didn't change any settings and my watch is always on me. I don't understand what happened.

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‎03-15-2022 11:48 - last edited on ‎08-23-2024 10:09 by Fitbit Moderator

In response to puppyraiser24

‎03-15-2022 11:48 - last edited on ‎08-23-2024 10:09 by Fitbit Moderator

Hi @Koreagurl. Welcome on board. @Deoge, @eezeepee and @puppyraiser24 It's good to see you here.

@Koreagurl @Deoge and @puppyraiser24 Thanks for bringing this to our attention, and for the steps tried on your own. I'm sorry for the experience that you've had with your Sense. As @eezeepee mentioned, there are certain features that impact the battery life, especially if they're frequently used. If you haven't done so, let me recommend reviewing this help article which describes some tips to maximize the battery life.

If the issue still persists, my best advice is to get in touch with our Support team. They have specialized tools that will allow them to evaluate the behavior of your watches and see what can be done to bring you back on track. Please click here to get connected with them via chat or phone.

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