11-15-2021
23:26
- last edited on
11-16-2021
18:44
by
LizzyFitbit
11-15-2021
23:26
- last edited on
11-16-2021
18:44
by
LizzyFitbit
Since the new update my battery drain is very bad. Took my sense off charge Monday morning 6am with 100% charge.
24 hours later it’s gone from 100% to 50%.
between 9pm and 5am my notifications are turn off my brightness set to dim.
When will this problem be rectified ? It’s very frustrating paying a lot of money for an item when your advertising says 6 days battery life
Moderator Edit: Clarified subject
11-16-2021 05:21
11-16-2021 05:21
Hi, @SunsetRunner - it may be because you have enabled new Premium features such as Daily Readiness or Snore detection. Other culprits for eating the battery are the SpO2 clock face or tracker app [which can be uninstalled], use of GPS or inefficient clock faces.
Have a look here for other battery issues.
Author | ch, passion for improvement.
11-16-2021 05:33
11-16-2021 05:33
Also, turn off all day sync..
11-16-2021 05:46
11-16-2021 05:46
Hi @lablover55 - is that an iPhone option, can't find it on Android? Does it make much difference?
Author | ch, passion for improvement.
11-16-2021 07:19 - edited 11-17-2021 03:02
11-16-2021 07:19 - edited 11-17-2021 03:02
Yes (maybe just on the iphone). But, it does drain the battery..as well the notifications and the wrist roll (where the fitbit would 'turn on' when you flick your wrist. )
11-16-2021
18:53
- last edited on
05-04-2024
10:46
by
MarreFitbit
11-16-2021
18:53
- last edited on
05-04-2024
10:46
by
MarreFitbit
Hi there, @SunsetRunner. @Guy_ and @lablover55 Thanks for sharing your suggestions.
@SunsetRunner I understand how frustrating this issue is for you, and thanks for the steps tried prior to posting. While your Sense battery should last up to 6 days, it'll also depend on how frequent certain features such as SpO2 tracking, GPS or Snore Detect are used. If you haven't done so, please follow the tips described in this help article. Then, fully charge your watch making sure to use the original charging cable, and monitor its behavior in the next days.
@lablover55 Just to clarify, the All-Day Sync function has been removed from the Fitbit app on both iOS and Android. Your data will now automatically sync each time you open the Fitbit app when your Fitbit device is nearby.
11-17-2021 03:03
11-17-2021 03:03
Good to know that all day sync function was removed..
11-21-2021
10:29
- last edited on
05-04-2024
10:47
by
MarreFitbit
11-21-2021
10:29
- last edited on
05-04-2024
10:47
by
MarreFitbit
@lablover55 It's nice to see you around.
Thanks for reviewing the information shared in my post. I'm glad it was of help and I hope to continue seeing you around in the forums.