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Sense battery won't charge after all on line remedies

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‎12-11-2023 19:34

‎12-11-2023 19:34

Sense battery down to 4% and not charging.  Last full charge 2 days ago without issue.  Checked charging cable, socket adapter, tried PC charging, cleaning pins and back of watch per online help.  Even tried holding button for reset and never get fit it logo after 5m of holding (which depleted my battery further).  Any other method or is my battery gone?  

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‎12-11-2023 20:58

‎12-11-2023 20:58

Having the same issue. I literally have to clean it every time I need to charge it or it won't fully charge, but I have been trying for 2 days to get it to charge. I’m getting tired of the constant charging issues.

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‎12-22-2023 13:10 - edited ‎12-22-2023 13:10

In response to Sbon74

‎12-22-2023 13:10 - edited ‎12-22-2023 13:10

Good to see you participating in the community @fjoel @Sbon74 

Thank you for providing the details about this situation with the battery, and the attempts to fix it on your own.

I've been informed that you already contacted the Customer Support team for further assistance with this; in this case, they will let you know how to proceed. Please let them know of the steps that you already tried and keep an eye on your inbox.

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