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Sense began flashing the Fitbit logo and vibrating

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‎02-02-2022 18:33 - last edited on ‎02-07-2022 17:44 by Fitbit Moderator

‎02-02-2022 18:33 - last edited on ‎02-07-2022 17:44 by Fitbit Moderator

Had sense about 1.5 months.  Just began flashing and vibrating the logo. Won't reset, tried to reset up through app, not happening.

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎02-07-2022 17:48

‎02-07-2022 17:48

Welcome to the Community, @9RYMLZ.

 

Thanks for bringing this to our attention, and your efforts while troubleshooting your Sense. I'm sorry you've had this experience. I went ahead to check your details and it seems you already have a case created with our Support team. Please keep an open communication with them, I'm sure they'll work on this matter to bring you back on track.

 

Have a good one.

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