Sense charge drains out after latest firmware (44.128.5.49) update

[midkp]

Sense charge drains out after latest firmware (44.128.5.49) update. This was updated couple of weeks ago and I'm seeing a steep decline of charge even when bluetooth is turned off. 

[Guy_]

Hi, were there any new options enabled following the firmware update.

At least you have isolated it is not the Fitbit app, in case it just needs refreshing try a Shutdown and restart, and also try changing clock face to a Fitbit one in case the one you are using got updated with an issue.

[midkp]

No new options were enabled. I did force restart. Will try shutdown and restart. The clock face is the default one. 

[midkp]

Shutdown and restart did not work. I did a factory reset and even that doesn't seem to be helping. Any advice/help would be greatly appreciated. 

[Guy_]

Hi, Did you do the How do I set up my Fitbit device?

It could well be the firmware update that has caused this and it is a good test to know if it is.

There may be a way of not installing the latest firmware following the factory reset which would enable you try with the original firmware and then to confirm if it comes from the new firmware.

[midkp]

After factory reset, the firmware version I see is the most recent one -
44.128.5.49. Is there a way to go back to the firmware version that sense
came with.

[Guy_]

It depends - if you can stop it loading the firmware over wifi and don't let it load over Bluetooth you may end up with the default firmware.

[midkp]

I was able to stop the firmware load over wifi and bluetooth. The firmware
version showed 44.7.5.8. But, that stops the device from displaying
anything. It actually shows the message - "To start, download the fitbit
app". I am unable to bypass that screen. If I open the app on my phone, it
asks me to update the firmware.

[Guy_]

Am guessing, May be if you start it over Bluetooth then cause it to interrupt.

Or Possibly logout and login might do something.

[midkp]

Tried that, but didnt work.