Sense, counting wrong floors, loosing Bluetooth, Weather in celsious

[Mayu0514]

I have Versa, 2 and 3 and then got Sense, Versa 2 was perfectly fine, versa 3 count more floors than the ones I step up, bought Sense and everything started fine, and the sudden floor count went up again for no reason, sometime count over 50 floors and I have been walking flat and please don't tell me is the pressure I have been in the same pressure all year and like I said it use count them correct, also the weather is display in Celsius and is watch is check as Fahrenheit, and yesterday started losing Bluetooth connection, what else can be wrong??? I am seriously thinking not to buy Fitbit anymore

[Guy_]

Hi @Mayu0514 - as you have found, the Versa 2 is a good watch.

There are several places to set weather temperature - this link explains how to resolve it How to change Temperature - for Weather, Centigrade - Fahrenheit, Sense 

As regards floors, again the Versa 2 is reliable but since then things have gone wrong. It is most likely a firmware issue if you did an update or a watch fault. But try the following in case it's a temporary issue. You can always try the SimpleFloors app which shows how your pressure sensor is working to get a better understanding of the problem.

Do a sync then a Shutdown from the watch Settings menu. Wait at least 10 seconds [to allow it to complete] before placing it on charge to restart it and charge it. If it's already charged just push the button for a second and wait.

It can happen with any watch that the Bluetooth has a problem and usually doing a phone restart after the watch restart should improve things.