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Sense dashboard not showing collected data

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‎02-04-2024 06:21

‎02-04-2024 06:21

Readiness scores are not being brought forward to dashboard.  My husband and I have been having problems with our data ever since the Google merger and have received no solutions from tech support.  

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‎02-04-2024 06:38

‎02-04-2024 06:38

@Spopar1   It sounds like you are describing an app issue, not a Sense issue.  Do you use Android or iPhone?  Can you also give more details?  I'm not exactly sure what you mean.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎02-04-2024 06:47

In response to LZeeW

‎02-04-2024 06:47

We both have iphone14s.  Apps are all up to date.  Since about December we have both had sporadic problems with data not syncing, data appearing in background details but not on dashboard, settings screens going blank, etc.   I have worked with support to follow troubleshooting suggestions.  None have provided a permanent solution. 

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